Digitalisation is a key thrust of the Industry Transformation Maps (ITMs) under the FEC’s Built Environment (BE) Cluster. Even as the industry copes with the challenges of COVID-19, the crisis has seen stronger collaborations across all parts of the BE value chain. This presents opportunities to accelerate the push to digitalise and raise productivity – from concept and design, to construction and site management, and facilities management.
One big outcome from COVID-19 is the global adoption of EduTech. This includes home-based learning, online professional education and training. This creates opportunity for Singapore to take our education and human capital brand global.
Travel and tourism may never be the same again. To adapt, Singapore must pioneer new ways to enable safe transit, safe business, and safe leisure travel and tourism. This is to ensure that Singapore remains a leading hub for business and enterprise in Asia Pacific.
While COVID-19 has accelerated e-commerce among consumers and retailers, physical retail is likely to persist in Singapore due to the convenience of neighbourhood stores and retail hubs in transport nodes (e.g. MRT stations, bus interchanges). There is potential to create a ‘smart commerce’ ecosystem that blends digital and physical retail experiences, and even help enable local brands to tap into a global consumer market.
Manpower challenges have contributed to the rise in robotics solutions to improve productivity, transform existing jobs, and generate spinoffs for SMEs. The global pandemic has also forced us to adopt innovative solutions to minimise social contact and reinforce high sanitation standards. This includes cleaning and construction robots, to autonomous healthcare and public land transport systems.
The digitalisation of global supply chains has long been hampered by low adoption, lack of data sharing, and the prevalence of existing platforms. With stronger concerns about supply chain resilience in a post-COVID world, there will be increased demand for end-to-end adoption. In Singapore, this is a huge opportunity to advance digitalisation usage for cargo owners and supply chain ecosystem players (e.g. logistics, regulatory, and financial.
The focus on sustainability is now more relevant than ever. Singapore is in an excellent position to leverage our technological, financial and legal strengths to further environmental, social, and governance solutions and services. Are we able to serve our own commitments and global demand? How can Singapore capitalise this to become the Little Green Dot?
The AfA on Supply Chain Digitalisation has held various workshops contributing to the development of a common data infrastructure (CDI), which facilitates trusted and secure data sharing across the supply chain ecosystem. These workshops were attended by multiple industry stakeholders including logistics service providers, shipping lines and maritime service providers, banks, and government agencies.
With the success of the 11.11 Campaign, the AfA on Facilitating Smart Commerce expanded its Online-to-Offline partnership efforts, and officially launched the CapitaLand x Shopee IMM Virtual Mall on 5 February 2021. With over 30 brands onboard the virtual mall, including local retail brands and food & beverage establishments, the AfA seeks to create new opportunities for brick-and-mortar businesses to reach more customers locally and beyond Singapore through an enhanced online presence.
By rallying organisations across the mobility value chain, the Robotics AfA has deployed a four-month pilot in January 2021, providing on-demand autonomous bus services at Singapore Science Park 2 and Jurong Island. This pilot is a significant milestone as it marks Singapore’s first deployment of an autonomous transport revenue service.
Minister for National Development and EST Co-Chair Desmond Lee gave a progress update on the AfA on Digitalising Built Environment at the BCA-REDAS Prospect Seminar held on 18 January 2021. The AfA announced the launch of the Common Data Environment Data Standards, to highlight the importance of digitalisation as an important enabler to help the industry build smarter, improve work processes across functions, and seize new opportunities.
The EST EduTech AfA engaged various stakeholders to identify new areas of growth and ecosystem enablers – with the aim of positioning Singapore as a global Centre of Excellence for EduTech.
Through this workshop, the AfA galvanised different players in the Education ecosystem to think of new ideas that could export Singapore-style education and tech-enabled continuous learning into more countries. The session was attended by representatives from almost 20 EduTech players, whose expertise provided useful insights and shaped the conversions during the design sprint.
The Sustainability AfA shared proposals to develop strategies and capture opportunities arising from the growth in carbon market exchange. The meeting also discussed how the Government can better support the AfA in its ventures, with the goal of securing Singapore's position as the world’s leading carbon services and trading hub.
With the increasing popularity of e-commerce, the AfA on Facilitating Smart Commerce led an effort to pilot a new Online-to-Offline (O2O) partnership model, starting with the annual 11.11 campaign. Held over three weeks, the 11.11 campaign recorded more than 37,000 unique players on the Shopee platform, drove shopper engagement across 45 participating retailers, and registered more than 10,000 in-store vouchers daily redemption.
The AfA on Facilitating Smart Commerce hosted EST members at the Shopee Headquarters to witness the launch of the campaign.
The Smart Commerce AfA convened to share the progress of ongoing projects, as well as gather feedback and interest from industry stakeholders on potential ideas. It also involved a range of union representatives such as the Restaurant Association of Singapore, Singapore Retailers’ Association, Frasers and Singapore Industrial and Services Employees’ Union.
During this session, participants exchanged ideas on how to shape the future of the Retail industry – particularly around the proposed Exporting Singapore Brands pilot initiative to ease the barriers to overseas market entry of local brands. This exchange facilitated recommendations for commercial viability, and highlighted potential blind spots that may arise in the long term.